Training and Support

The Data Service is keen to support providers in their use and understanding of the systems and services it has to offer.

So if you are a ‘new user’ looking to familiarise yourself with the data capture systems or you are an MI professional looking for guidance on the latest software developments, please find below the various training and support materials we have to offer, that includes e-learning , user guides, search tips, frequently asked questions and help sections.

'How to' guide to sending ILR data for 2011/12 This guide will provide users with a quick glance at the following topics: • How to send ILR files in OLDC • How to transmit ILR data - A and B file transmissions • How to use transmission numbers • How to check your error reports in the learner Information Suite and the Online Data Collections system • How to request a Provider Funding Report	'How to' guide to sending ILR data for 2011/12 (374 Kb) - 23 November 2011
2011/12 OLDC User Guide This guide introduces the added functionality for the 2011/12 OLDC system, bringing it in line with the Skills Funding Agency policy regarding data.	OLDC User guide (2.66 MB) 31 October 2011
Webinars The information authority is working with the Data Service to move to a single ILR collection defined and collected using eXtensible Markup Language (XML).The Data Service is making changing to its data collection systems to accommodate the move to a single ILR. Webinars have been held in August 2011 to assist learning providers and Funding Agency staff understanding of what the move to a single ILR means for them and what the changes to the data collection systems entail. A number of questions were raised by delegates at the webinar sessions and we have endeavoured to respond to most of these, and we will continue to do so. These questions and answers and the slides from the webinar are now available to download now.	Webinar - Single ILR and changes to data collection systems: webinar slides (868KB) q&a's - single ILR (39KB) q&a's - LIS (28KB) q&a's - OLDC (25KB) q&a's - LARA (21KB) 2011/12 LIS – quick user guide (211KB) For further questions and answers on the single ILR for 2011/12 please visit the information authority website .
Learning providers who will be changing from using both Provider Online (POL) and Batch collection routes in 2010/11 to only using Batch collections for 2011/12 should follow the guidance set out .	Guidance for providers changing from POL to Batch for 2011/12 (50KB)
DSAT e-learning tool	Click here to launch
Success Rates e-learning module This new training tool will : •improve understanding of and provide a top-level overview of the importance of Qualification Success Rates (QSR) and Minimum levels of Performance •demonstrate the QSR methodology and explain how success rates are calculated •provide answers to frequently asked questions and QSR enquiries •Highlight where further help and guidance can be found.	Click here to access PLEASE NOTE: You will need to register your details in order to access this module. This is to help the Data Service collate some useful stats on usage. *This module will take approx one hour to complete.*
LAD Changes Tutorial 2010/11 An online tutorial designed to give you an overview of the changes made to the Learning Aim Database (LAD) 2010/11, including system” demonstrations” of: •Downloading LAD files •Searching the LAD •Viewing learning aims In addition there are new frequently asked questions and some useful links to further information and guidance.	Click here to access
2010/11 ILR Changes Online Training Tool - This tool will guide you through the changes that have been made to the ILR for this academic year.	Click here to access
ILR E-learning Module: - The Data Service and the information authority's first joint E-Learning module.	Click here to access
Learning Aim Database - LAD - An online application that holds information about all learning aims.	Click here to access
Learner Information Suite - Software used by providers to validate ILR data, and produce reports, before transmitting it to the Data Service via the provider extranet.	Click here to access
Online Data Collections - The On-line Data Collections system that is used for transmitting data to the Data Service	Click here and select 'Training and Support'
Provider Gateway - - web-based internet portal which is supported by the Data Service.	Click here to access
Individualised Learner Record - Information on the ILR can be accessed from the information authority website	http://www.theia.org.uk/ilr/
- ILR Definition: what is the ILR?	See Data Dictionary
Provider and Organisation Information Management System (PIMS) - PIMS is used to request and generate Provider Numbers.	Click here
Success Rate Methodologies - Keep up to date with the latest Success Rate Methodologies	Click here (information available via the information authority website)

Contact us:

If you have any training/support
questions please contact our
Service desk in the first instance:

Email: servicedesk@thedataservice.org.uk

Telephone: 0870 2670001

Or write to us at:

Service Desk
The Data Service
Cheylesmore House
Quinton Road
Coventry
CV1 2WT

Coming soon:

In 2011 we aim to deliver a module on:

Data Quality