Training and Support

The Data Service is keen to support providers in their use and understanding of the systems and services it has to offer.  

 




So if you are a ‘new user’ looking to familiarise yourself with the data capture systems or you are an MI professional looking for guidance on the latest software developments, please find below the various training and support materials we have to offer, that includes e-learning , user guides, search tips, frequently asked questions and help sections.

 

 

*NEW*:  2012/13 Provider Funding Reports (PFRs) tutorial 

This tutorial will demonstrate:
 - How to download PFRs from the Online Data Collection system
 - How the reports work, what the reports contain and funding calculations used
- How to view a PFR
- How to access the 2012/13 Employer Responsive Funding principles 

*NEW*: 2012/13 PFR Tutorial

*NEW*: 2012/13 European Social Fund (ESF) online tutorial

This tutorial contains:
 -
an introduction to the ESF programme
 - guidance on the claims process
 - examples of Delivery Statements and Exception Reports
 - guidance on the interpretation of Exception Report errors
 - frequently asked questions.

*NEW*: 2012/13 European Social Fund tutorial

2012/13 LARA V1.1

Following the release of LARA V1.1 for 2012/13 we have produced an online tutorial where you can view a series of demonstrations that will show you how to: access and navigate LARA V1.1, search for learning aims as well as additional features..

2012/13 LARA V1.1 online training module
Click here to access


  pdf file 2012/13 LARA V1.1 User Guide

 

*NEW* - ILR Data Quality e-learning module

This module includes:

  • The importance of ILR Data Quality
  • Data Quality dimensions – integrity, timeliness, completeness, accuracy and credibility
  • Data Quality tools and reports for:
    • Learning Providers - for improving and maintaining the quality of your ILR data
    • Skills Funding Agency 

 *NEW*:   Click here to access

Please note: All users are required to 'Sign Up' in the first instance, to gain access to this module.
 
pdf document  
ILR Data quality e-learning - quick start guide

'How to' guide to sending ILR data for 2011/12

This guide will provide users with a quick glance at the following topics:

• How to send ILR files in OLDC
• How to transmit ILR data - A and B file transmissions
• How to use transmission numbers
• How to check your error reports in the learner Information Suite and the Online Data Collections system
• How to request a Provider Funding Report

pdf file   'How to' guide to sending ILR data for 2011/12 (374 Kb) - 23 November 2011

2011/12 OLDC User Guide

This guide introduces the added functionality for the 2011/12 OLDC system , bringing it in line with the Skills Funding Agency policy regarding data.

pdf  OLDC User guide   (2.66 MB)
31 October 2011

Webinars
The information authority  is working with the Data Service to move to a single ILR collection defined and collected using eXtensible Markup Language (XML).The Data Service is making changing to its data collection systems to accommodate the move to a single ILR.

Webinars have been held in August 2011 to assist learning providers and Funding Agency staff understanding of what the move to a single ILR means for them and what the changes to the data collection systems entail.

A number of questions were raised by delegates at the webinar sessions and we have endeavoured to respond to most of these, and we will continue to do so. These questions and answers and the slides from the webinar are now available to download now. 

Webinar - Single ILR and changes to data collection systems:

pdf file   webinar slides (868KB)
pdf file   q&a's - single ILR (39KB)
pdf file   q&a's - LIS (28KB)
pdf file   q&a's - OLDC (25KB)
pdf file   q&a's - LARA (21KB)
pdf file   2011/12 LIS – quick user guide (211KB)

For further questions and answers on the single ILR for 2011/12 please visit the information authority website .

Learning providers who will be changing from using both Provider Online (POL) and Batch collection routes in 2010/11 to only using Batch collections for 2011/12 should follow the guidance set out .

  PDF   Guidance for providers changing from POL to Batch for 2011/12 (50KB)


DSAT e-learning tool

  Click here to launch
LAD Changes Tutorial 2010/11

An online tutorial designed to give you an overview of the changes made to the Learning Aim Database (LAD) 2010/11, including system” demonstrations” of:
•Downloading LAD files
•Searching the LAD
•Viewing learning aims
In addition there are new frequently asked questions and some useful links to further information and guidance.
Click here to access

2010/11 ILR Changes Online Training Tool 
    -
This tool will guide you through the changes that have been made to the ILR for this academic year.

Click here to access

ILR E-learning Module: 
    - The Data Service and the information authority's first joint E-Learning module.

Click here to access

Learning Aim Database - LAD
    - An online application that holds information about all learning aims.

Click here to access

Learner Information Suite 
    -
Software used by providers to validate ILR data, and produce reports, before transmitting it to the Data Service via the provider extranet.

Click here to access

Online Data Collections
    - The On-line Data Collections system that is used for transmitting data to the Data Service

Click here
and select
'Training and Support'

Provider Gateway - 
    - web-based internet portal which is supported by the Data Service.

Click here to access

Individualised Learner Record
    - Information on the ILR can be accessed from the information authority website
http://www.theia.org.uk/ilr/
    - ILR Definition: what is the ILR?

See Data Dictionary

Provider and Organisation Information Management System (PIMS)
    - PIMS is used to request and generate Provider Numbers.

Click here


Contact us:

If you have any training/support
questions please contact our
Service desk in the first instance:

Email: servicedesk@thedataservice.org.uk

Telephone: 0870 2670001

Or write to us at:

Service Desk
The Data Service
Cheylesmore House
Quinton Road
Coventry
CV1 2WT