Next Step Support Page
Welcome to the Next Step Course Directory support page from the Data Service.
The Next Step Course Directory will assist individuals in searching for learning opportunities to enable them to make more effective choices about skills, careers, work and life.
This page contains information to help use the Provider Portal and Bulk Upload. Click the name of the document to download it.
Documents are in PDF format, which can be viewed using the free
Adobe Acrobat Reader
.
Provider Starter Pack
(
ZIP File - 4.24MB) – this pack contains everything you need to know to get started using the Course Directory.
Help Guide
(
PDF File 1,236KB) – this document gives instructions on how to use each part of the Provider Portal and Bulk Upload.
Provider Data Standards
(
PDF File 772KB) – this document has the requirements and examples for every field available in the Course Directory.
Frequently Asked Questions
(
PDF File 173KB) - this document has the answers to many frequently asked questions about data scope, data fields, uploading, technical concerns and policy issues.
Valid Regions For Bulk Upload
(
PDF File 123KB)
– this Excel spreadsheet contains all the valid regions you can attach opportunities to. Please enter the entire string, including the ‘|’ character.
Latest Bulk Upload Template and beginner information
– a short guide on getting started with bulk upload, including the template for the format of the CSV file.
QA Provider Results Email
(
PDF File 48KB) - an example of the summary email providers will receive as part of the Course Directory Data Review.
QA Provider Results Sheet
(
PDF File 125KB) - an example of the detailed findings providers will receive as part of the Course Directory Data Review.
Course Comparison
- a side-by-side example of poor and good quality data on the Next Step Course Search.
For more information please contact the Service Desk: