If you have any queries that have not been resolved through the support, guidance and faqs available on our website, please contact our Service Desk by:
Telephone: 0870 2670001
Service Desk opening hours:
8.30am to 5.00pm Monday to Thursday
8.30am to 4.00pm Friday
8.30am to 1.00pm Christmas Eve
Please note: We are open till 6pm on the day of an ILR return close date.
To allow us to action your query/request promptly, please have the following information to hand when calling or emailing us :
- Nature of query/request in the email subject box
- UPIN – VERY IMPORTANT
- Description of the query/request
- Your name
- Company Name
- Your telephone number
When are we closed? Our Service Desk is closed weekends, bank holidays and also for the week between Christmas and New Year’s Day. As the Data Service is co-located within the National Office of the Skills Funding Agency, any Agency-declared closures will be reflected in our Service Desk operating times.
Or you may want to write to us at:
The Data Service
Please click here to subcribe to The Data Service Web Alert Service.