Contact us


If you have any queries or questions for the Data Service, please contact the Service Desk:

Email:             servicedesk@thedataservice.org.uk
Telephone:     0870 2670001

Service Desk opening hours:

                        8.30am to 5pm Monday to Thursday 
                        8.30am to 4pm Friday
                        8.30am to 7pm Last day of Employer Responsive data collection period.

Or write to us at:

            Service Desk
            The Data Service
            Cheylesmore House
            Quinton Road
            Coventry 
            CV1 2WT

The Service Desk - Making it easier for you

The Service Desk team is here to support you in finding resolutions to your queries or requests for help.

To allow us to action your query/request promptly, please provide the following information in the first instance:

  • Nature of query/request in the email subject box
  • UPIN number – VERY IMPORTANT
  • Description of the query/request
  • Your name
  • Company Name
  • Your telephone number

Example:

    • Email subject – Provider Gateway Password Reset
    • Our UPIN number is 678910
    • I am not able to use my password. Can this please be reset?Regards,
      Joe Bloggs
      XYZ Company
      Coventry
      Tel: 01234 56789

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