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Email:
servicedesk@thedataservice.org.uk
Telephone: 0870 2670001
Service Desk opening hours:
8.30am to 5.00pm Monday to Thursday
8.30am to 4.00pm Friday
8.30am to 6.00pm Days when ILR returns are due
8.30am to 1.00pm Christmas Eve
The Service Desk is closed weekends, bank holidays and for the week between Christmas and New Year’s Day. As the Data Service is co-located within the National Office of the Skills Funding Agency, any Agency-declared closures will be reflected in the Service Desk operating times.
Queries can be raised out of hours by email or by completing the form below.
You can write to us at:
Service Desk
The Data Service
Cheylesmore House
Quinton Road
Coventry
CV1 2WT
The Service Desk - Making it easier for you
The Service Desk team is here to support you in finding resolutions to your queries or requests for help.
To allow us to action your query/request promptly, please provide the following information in the first instance:
- Nature of query/request in the email subject box
- UPIN number – VERY IMPORTANT
- Description of the query/request
- Your name
- Company Name
- Your telephone number
Example:
- Email subject – Provider Gateway Password Reset
- Our UPIN number is 678910
- I am not able to use my password. Can this please be reset?Regards,
Joe Bloggs
XYZ Company
Coventry
Tel: 01234 56789
Contact Us:
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